Product
What is DHMSCare?
DHMSCare is an industrial AI agent for predictive maintenance of rotating equipment: wireless vibration and temperature sensors, a smart gateway, and a cloud platform with AI fault diagnosis. DHMSCare is a health platform for industrial machines: it spots problems before they stop production. It pairs its own wireless sensors with AI that understands machines, so you get regular readings, early alerts and clear fault diagnosis, from the first reading to the final answer.
How well does DHMSCare catch faults?
In real plants, 90%+ of our anomaly alerts are accurate, and AI fault diagnosis stays at 85%+. That is enough to move teams from fixing breakdowns to preventing them.
Which industries does DHMSCare serve?
DHMSCare serves process industries such as chemicals, power, metallurgy, mining, pharmaceuticals, building materials and papermaking, plus continuous-production manufacturing including food & beverage, grain & oil, dairy, automotive, semiconductor and 3C electronics.
Does DHMSCare fit food, pharma, cement, mining, solar and chemical plants?
DHMSCare has dedicated solution pages for food & beverage, pharmaceuticals, concrete & cement, mining, solar manufacturing and chemicals, among 16 industries, and serves other process and continuous-production plants too.
How does DHMSCare compare with Tractian, Augury or SKF?
The difference is simplicity: DHMSCare brings sensors, gateways and AI diagnosis from one vendor, with 90-second self-serve deployment and no implementation fee. Cloud in your country or region is the default, on-premises deployment is available, and you can start from one production line and expand line by line.
Which machines should we monitor first?
DHMSCare starts with the machines you can least afford to stop and alerts you to their faults days ahead, so you fix the right machine first.
What does the DHMSCare wireless sensor measure?
The DS310 and DS311 wireless sensors read temperature and vibration on three axes and send it to the gateway. They are IP69-rated against dust and water and have a 5-year battery life (after activation).
How many sensors can one gateway handle?
The DG310 smart gateway supports up to 60 sensors, gathering their readings and sending them to the DHMSCare platform over Wi-Fi or Ethernet.
Is it hard to install or maintain?
No. The sensors run untouched for years and pair just by touching them with the app. You are up and running fast, with no wiring and no specialist.
Deployment
How long does it take to deploy DHMSCare?
DHMSCare supports self-serve deployment in 90 seconds: snap one photo of the machine to build its model, and you can be live the same day.
Do I need a local server for DHMSCare?
No. DHMSCare runs in the cloud in your country or region by default.
Where is DHMSCare deployed?
DHMSCare runs in the cloud in your country or region by default, in line with local data-compliance requirements.
Can DHMSCare be deployed on-premises?
Yes. For on-premises deployment DHMSCare supplies the application server and the AI server as standard; if you want to run it on your own servers, contact us first to agree the configuration.
Does DHMSCare work at sites without Wi-Fi?
DHMSCare's DG311 gateway uploads data over 4G or Ethernet, so plants without Wi-Fi can still be monitored; the DG310 gateway uses Wi-Fi or Ethernet.
Do we need to stop machines to install DHMSCare?
DHMSCare sensors bond to the bearing housing with industrial adhesive and pair by a simple touch through the mobile app, so installation requires no machine downtime.
How long do the wireless sensor batteries last?
The DHMSCare DS310 and DS311 wireless sensors are maintenance-free, with a 5-year battery life (after activation) and an IP69 rating against dust and water.
Pricing & getting started
Is there an implementation fee?
There is no implementation fee and no local server to set up.
How small can we start with DHMSCare?
You can start with a single production line — no plant-wide retrofit needed.
How do I start on a small budget?
Start with a single production line: self-serve deployment in 90 seconds, no implementation fee, cloud in your country or region by default — or on-premises when required.
Is DHMSCare worth it for a small plant with just a few machines?
DHMSCare starts from 10 sensors on a single production line, so small plants get predictive maintenance (spotting faults before they stop the machine) without a plant-wide retrofit — and there is no implementation fee.
How quickly does DHMSCare pay for itself?
DHMSCare alerts you to faults days ahead and starts from a single production line with no implementation fee, so the payback depends on how much unplanned downtime and repair cost it prevents. Use the DHMSCare ROI calculator to estimate payback for your own plant.
Support
We have no vibration engineer — can we still use DHMSCare well?
DHMSCare builds the machine model from one photo and explains faults in plain language, so no in-house vibration engineer is required.
Which languages does DHMSCare support?
DHMSCare's Mina industrial AI agent works in 11 languages, and the DHMSCare web console is available in Simplified Chinese and English.
Help center Q&A
Will a MEMS sensor catch the very first sign of bearing damage?
No. The first surface wear appears above 20 kHz, beyond the range of these sensors. DHMSCare picks up bearing wear once it starts making impacts, and from then on the trend shows how fast it grows.
Do we need a sensor on every bearing?
Plans start from one sensor per machine, placed near the bearing seat. You add sensors where a machine has more measuring points, such as a motor that drives a gearbox.
What about very slow bearings?
A slow shaft makes weaker impacts and turns less during each measurement. For slow machines, send us the shaft speed before you install, and we check which sensor suits it.