DHMSCare is not as big a brand as SKF. Why should we trust it?
DHMSCare earns trust with results you can check: 90%+ of its alerts are accurate, AI fault diagnosis holds at 85%+, and it already runs at global food, beverage and pharmaceutical manufacturers. A large brand is a fair reason to shortlist a vendor, but it is not the only test.
What a buyer is really checking
Behind the brand question are practical worries. Will the system work on our machines, will the team actually use it, and can we start without a large first-phase budget?
Those questions can be answered with evidence from a pilot. They do not depend on the size of the logo.
How DHMSCare backs its claims
DHMSCare publishes measured accuracy rather than promises: 85%+ for AI fault diagnosis, rising to 90%+ when several AI experts review the same fault. Alerts come from change measured against each machine's own learned behaviour, so they reflect that machine.
The commercial terms are written down. DS and DG hardware carries a one-year warranty from the date of delivery. Support response targets are 4 hours for a site-wide outage, 8 hours for restricted critical functions and 1 business day for general requests, and the service contract governs.
What you can verify yourself
Start small and judge the results on your own machines. A first line of ten sensors and one gateway is enough to see how alerts and diagnosis reports arrive.
You can also read what customers report. One beverage plant reported overall equipment effectiveness (OEE, the share of planned time a line makes good product) rising from 82.3% to 89.7% (read the beverage case).
Next step
Choose one line where an unplanned stop would hurt, and ask us for a pilot plan. See how DHMSCare compares with other vendors on our alternatives page, or find your industry.
Questions buyers also ask
Can we try DHMSCare before a full order?
Yes, on one line. A trial discount is available on request, so a pilot costs less than a full order.
What happens if a sensor fails?
DS and DG hardware carries a one-year warranty from the date of delivery. The platform also shows when any sensor or gateway goes offline, so a failed device does not stay unnoticed.
Who supports us after go-live?
Local partners give hands-on support, and DHMSCare's remote experts handle harder issues. Response targets run from 4 hours for an outage to 1 business day for general requests, under the service contract.