Does DHMSCare have customers and references in my country or region?
DHMSCare has customers in China, Japan and Southeast Asia, including Singapore, Thailand, Indonesia and Vietnam; its customer cases are listed by industry. Sorting cases by industry helps you find a plant that runs machines like yours.
Why buyers ask this
A reference close to home feels safer. Buyers want to know that the system has worked under similar conditions, and that someone can help on site if something goes wrong.
Both points matter, but they are separate questions. One is about proof on similar machines, the other is about who supports you locally.
Where to find proof that fits your plant
The customer case library is organised by industry, not by country. A food plant learns more from another food line than from a mine in the same city.
Many cases carry the plant's own reported figures. One beverage plant reported preventive-maintenance completion rising from 65% to 97%, with about 1,200 more running hours per line each year (read the beverage plant case).
Who supports you in your country
DHMSCare serves overseas plants from its Singapore office. Local partners give hands-on support, and DHMSCare's remote experts handle harder issues.
Your data stays close to you as well. DHMSCare runs in the cloud in your own country or region by default, and on-premises deployment is available on request.
Next step
Open the case library for your industry, and tell us where your plant is. We confirm which partner and support route apply before you order, and you can read more about the company.
Questions buyers also ask
My country is not on the list. Can DHMSCare still work for us?
Yes, as long as the plant can reach the internet. DHMSCare runs in the cloud in your country or region by default, and remote experts support you from Singapore.
Can we speak to an existing customer?
Ask us and we check whether a customer in your industry is willing to talk. A reference call needs that customer's consent, so we cannot promise one in advance.
Do the case figures apply to our plant?
They are what each plant reported on its own machines, so treat them as examples, not promises. A pilot on one of your own lines is the most direct way to see what changes for you.